Contact us

Any questions or comments?

You can reach us by phone or send your comment or question by e-mail. Call or send your message directly to the appropriate department so we can reply on your message as soon as possible.

International Reservations

To make, cancel or change your reservation. Or for pricing information home and abroad.
tel. +31 (0) 88 - 90055 55
Monday to Friday from 09.00 - 18.00.

Department Sales Support

More information about business products of Budget.
Tel. +31 (0) 88 – 900 5520
Monday to friday from 09.00 - 17.00.

Department Customer Service

For complaints and questions about the handling of your car email:

or call:

+31 (0)88 - 900 55 10

Monday until Friday from 09.00 - 17.00.


If you want to contact one of our employees at the head office, please call the general number.
Tel: +31 (0) 88 - 900 55 55
Monday until friday from 09.00 - 17.00 hour.

Budget head office

Binckhorstlaan 297

2516 BC Den Haag


Dispute resolution

We are a member of the European Car Rental Conciliation Service (ECRCS) and a number of local car rental conciliation services. These organisations independently reviews disputes with no additional cost to you. If you make complaint and are unhappy with our final response you can refer your dispute to the relevant conciliation service. We will tell you who this is.